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Store Policies
Shipping:
- Orders are usually shipped within the next business day.
- Orders ship Fedex or U.S. Postal Service depending on the weight and the shipping location.
- We ship to US, Military destinations and Canada.
Standard: Arrives within 7-14 business days.
2-5 Day: Arrives within 2-5 business days.
Express: Arrives within 2-3 business days.
Canada orders ship US postal service only.
Returns:
- Ark Toys purchases may be returned within 30 days. Items should be returned in unopened or original condition, with a copy of the packing slip.
- A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item.
- Shipping costs will not be refunded unless the item is being returned because it is damaged or defective.
- Damaged items will be replaced with identical items.
- Please email customer service for return authorization at info@arktoys.com or Call 914 962 0000
Return Address:
Returns
Ark Toys / Big Top
650 Lee Blvd.
Yorktown Hts NY 10598
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